Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

• We only collect the info we need to give you great service – like your name, phone number, address, and email.

• Your data is never sold or shared with third parties for marketing.

• We only use your info to arrange quotes, bookings, or deliveries.

• We store your details securely and only for as long as needed.

• You can ask to see, change, or delete your info at any time.

Got questions? Just get in touch at 📧 simonthecarpetfitter.com or 📞 +447703492592

Return and Refund Policy

14-Day Return Policy

Not happy with your purchase? No problem. You have 14 days from the day you receive it to request a return.

• Items must be unused and in original condition.

• Custom or fitted items can’t be returned unless faulty.

• Return postage is your responsibility (unless the item is faulty).

• Refunds are issued within 5 working days once we’ve received and checked the item.

Need help? Contact us at 📞 +447703492592 or 📧 simonthecarpetfitter@outlook.com